John S. Jordan

Academic Appointments

Lecturer

During my three+ decade career as a psychologist, I have successfully applied behavioral science in diverse academic, clinical and organizational settings –– as a researcher, teacher, clinician, coach, thought leader and change agent. Across settings and roles, my life’s work has been dedicated to improving the well-being and performance of individuals, teams and organizations through the application of psychological models, methods and research findings.

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After completing a Ph.D. in Clinical Psychology at Ohio State, I focused on behavioral medicine, teaching and leading a clinical-research program as an Assistant Professor at Duke University Medical Center.  My interests shifted from treating problems to preventing them, and so in 1993 I founded a management consulting firm (JordanWorks).  I have personally coached thousands of leaders (from entry-level to CEO) on three continents and have been the lead architect of organizational effectiveness strategies and programs implemented in 118 countries.

My teaching brings psychological science to life through guided experiential learning and practical application.  A proud Dartmouth alumnus (Class of 1978 psychology major, Senior Fellow, marching band leader), I am thrilled to be back on campus, skilled to inspire and challenge today’s students to recognize and realize their full potential.

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647-885-5000
HB 6207
Department(s): 
Psychological and Brain Sciences
Education: 
AB Dartmouth College, 1978
PhD Ohio State University, 1985
Post-Doc Duke University Medical Center

Selected Organizational Development Contracts

ORGANIZATIONAL PERFORMANCE

Transformed corporate training, learning and development functions (their roles, processes, structure, governance and capabilities) for Fortune 100 and Fortune 500 companies, to drive greater business value through performance consulting and adult learning principles (experiential learning, action learning, blended learning and social learning methods)

Designed and implemented sales force effectiveness systems, leading the field research, competency model development, implementation strategy, supporting resource development and leader training

Rapidly increased employee business acumen, enterprise decision-making, cross-functional collaboration and business achievement through customized interventions (cultural, social, behavioral and experiential)

Strengthened leaders’ abilities to select, develop, lead and retain outstanding talent, with the design and delivery of resources and programs based on behavioral research that specified the knowledge, skills and behavior that drive successful performance

 

 

  

LEADER DEVELOPMENT

Led executive assessment, coaching and team development services for major corporations in multiple countries and sectors (finance, consumer goods, transportation, communication, healthcare

Designed (and for twelve years led) the implementation and continuous improvement of a global pharmaceutical company’s flagship program to develop high-potential emerging leaders

Invited by the Saudi Health Ministry to conduct leadership workshops with their hospital emergency services directors

 

 

WORKPLACE HEALTH AND WELL-BEING

Designed and supervised delivery of programs to prevent and manage adverse stress reactions in the workplace

Devised and implemented process improvements for the fair and efficient adjudication of “mental and nervous” disability claims, coupled with more effective return-to-work interventions

Conducted a confidential assessment of police substance abuse patterns, contributing cultural and organizational factors, and realistic reduction strategies, with the cooperation of a large metropolitan police union

Designed and led delivery of COVID-era leadership programs to build employee resilience and lead them effectively through disruptive change

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